How Pharmacy Appreciation Month Highlights the Importance of Meaningful CQI and Modern Self-Assessment Tools March is Pharmacy Appreciation Month (PAM) in Canada, a time to recognize the essential role pharmacists, pharmacy technicians, and pharmacy teams play in protecting patient safety and delivering frontline healthcare. Every day, pharmacy professionals manage complex medication therapies, prevent harmful drug […]

Why Inactivating Discontinued Medications Prevents Practice Incidents in Community Pharmacy In every Canadian community pharmacy, patient profiles are the backbone of safe medication management. Yet one small oversight continues to contribute to preventable practice incidents: failing to inactivate discontinued medications in the pharmacy software system. Across Canada, Continuous Quality Improvement (CQI) programs such as Alberta’s […]

Terms to Avoid When Documenting a Practice Incident in Pharmacy How a practice incident is documented matters just as much as what is documented. Across Canada, Continuous Quality Improvement (CQI) programs, such as CQI+ in Alberta, CIRCL in British Columbia, AIMS in Ontario, and similar frameworks in other provinces, emphasize learning, system improvement, and patient […]