PhIX: Pharmacy Incident Exchange Platform

A simple, secure way for pharmacies to log, learn from, and reduce incidents—turning everyday events into safer practice and better patient outcomes.

How It Works

PhIX turns real-world events into shared learning and continuous quality improvement (CQI+).

Report
Capture incidents and close calls in minutes—anonymous by default to support a just culture.
Review
Discuss trends and root causes with built-in notes, action items, and owner assignments.
Respond
Track follow-ups, verify fixes, and measure whether changes improve safety.

Key Features

PhIX offers an all-in-one solution to help pharmacies report, analyze, and learn from incidents efficiently. Each feature is designed to strengthen safety, streamline compliance, and support continuous quality improvement.

Anonymous Reporting
Encourage learning without blame; flexible categories and quick templates.
Analytics Dashboard
Spot patterns fast—by medication, workflow, location, time, or contributing factors.
Self-Assessment Tool
Check alignment with ACP standards and plan targeted improvements.
CQI Documentation & Huddles
Keep agendas, notes, and decisions in one place; export for audits.
De-Identified Data Sharing
Share de-identified insights across sites; compare safely to system averages.
Privacy & Access Controls
Role-based permissions, encryption, and audit trails support compliance.

Compliance and Trust

PhIX aligns with ACP’s CQI expectations and supports NIDR-ready exports. Data is encrypted, access-controlled, and stored in Canada. PhIX helps teams meet documentation and improvement requirements—while keeping reporting simple.

Ready to strengthen your pharmacy’s safety culture?

Join pharmacies using PhIX to make CQI+ meetings faster, clearer, and more effective.

Trusted by Canadian Pharmacy Professionals

PhIX is shaped with input from community, hospital, and long-term care pharmacists.

Trusted by 500+
companies worldwide