Client Disclosure in Community Pharmacy: A Practical Guide for BC CIRCL Readiness Medication incident reporting is only one part of safer pharmacy practice. Just as important is what happens after an incident is identified, especially how the pharmacy communicates with the client, follows up appropriately, and uses the event as a learning opportunity. As British […]

Why Patient Understanding Matters More Than Ever Biosimilars are becoming a standard part of modern pharmacy practice across Canada. They improve access, reduce costs, and expand treatment options, especially for complex therapies like insulin and biologics. However, as biosimilars become more common, a new and often overlooked risk is emerging: Patient confusion. Without proper education […]

The Human Side of Medication Safety and How CIRCL Is Transforming Pharmacy Practice in British Columbia Medication incidents are often discussed in terms of systems, workflows, and processes. But behind every incident, there is a human story. A patient may experience harm, confusion, or loss of trust. A pharmacy professional may feel stress, concern, or […]

How RCA and FMEA Help Pharmacies Strengthen Safety Systems Medication safety in pharmacy practice is not only about preventing errors. It is also about learning from what happens and proactively strengthening systems before problems occur. Across Canada, pharmacy Continuous Quality Improvement (CQI) programs encourage pharmacies to analyze risks and improve systems. In British Columbia, the […]

How Pharmacy Appreciation Month Highlights the Importance of Meaningful CQI and Modern Self-Assessment Tools March is Pharmacy Appreciation Month (PAM) in Canada, a time to recognize the essential role pharmacists, pharmacy technicians, and pharmacy teams play in protecting patient safety and delivering frontline healthcare. Every day, pharmacy professionals manage complex medication therapies, prevent harmful drug […]

Why Inactivating Discontinued Medications Prevents Practice Incidents in Community Pharmacy In every Canadian community pharmacy, patient profiles are the backbone of safe medication management. Yet one small oversight continues to contribute to preventable practice incidents: failing to inactivate discontinued medications in the pharmacy software system. Across Canada, Continuous Quality Improvement (CQI) programs such as Alberta’s […]

Terms to Avoid When Documenting a Practice Incident in Pharmacy How a practice incident is documented matters just as much as what is documented. Across Canada, Continuous Quality Improvement (CQI) programs, such as CQI+ in Alberta, CIRCL in British Columbia, AIMS in Ontario, and similar frameworks in other provinces, emphasize learning, system improvement, and patient […]